OnProcess Technology Named “Cool Vendor” in Supply Chain Services by Gartner

April 26th, 2016   /   Posted by janice   /   Topics: Newsroom

ASHLAND, MA – April 26, 2016 OnProcess Technology, a global pioneer in service supply chain management and optimization, today announced it has been named to the “Cool Vendors in Supply Chain Services, 2016” listing by Gartner, Inc. OnProcess was one of five vendors selected for using innovative technology and specialized expertise to help supply chain organizations address important needs such as delivering digital business and tailoring the customer experience.

According to Gartner, “Digital business will force aftermarket services to transform. Profitably supporting digital business growth requires elastic and scalable aftermarket services that capture data across the value chain, analyze it and determine an optimal course of action… To support the transformational journey from supply chain to demand-driven, companies need help integrating and coordinating across multiple functions and value chain partners.”1

“We’re thrilled to be recognized by Gartner as a ‘Cool Vendor in Supply Chain Services.’ We believe this underscores the unique value we provide to many of the world’s biggest brands, who rely on OnProcess to optimize their post-sale supply chains for profitability and customer retention,” said Mike Wooden, CEO of OnProcess Technology. “By leveraging our OPTvision platform to provide real-time visibility across post-sales functions and 3PLs, applying best practices we’ve honed during two decades of aftermarket innovation, and using analytics to drive insights and actions that vastly improve outcomes, we’re able to consistently save clients millions of dollars annually while delivering a great experience for their customers.”

For a complimentary copy of “Cool Vendors in Supply Chain Services, 2016,” please click here.


Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About OnProcess Technology

OnProcess Technology is a managed services provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product. The company’s deep expertise, technology-driven delivery and continual analytics-based process improvement, enable clients to quickly optimize efficiencies, scale operations, grow revenue and profitability, and deliver superior customer experiences. OnProcess provides services in 26 languages and operates in seven global facilities, including its Massachusetts headquarters and offices in India and Bulgaria. www.onprocess.com

1 Gartner “Cool Vendors in Supply Chain Services, 2016” by Michael Dominy, Amber Salley, Pam Fitzpatrick, Jennifer Loveland, David Gonzalez and William McNeill, April 12, 2016


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